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10 Tips for Engaging With Rabidly Confrontational People

Conflict management & resolution /

“If you want to make peace with your enemy, you have to work with your enemy. Then he becomes your partner.” — Nelson Mandela “You’re a Nazi!” he screamed. “I’ll have you arrested!” his voice bellowed down the hall. He’d lost all control. He wasn’t making any sense. He was pacing back and forth behind his desk, …

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Why I Stopped Avoiding Conflict and How it Changed My Life

Conflict management & resolution /

  “Peace does not mean an absence of conflicts; differences will always be there. Peace means solving these differences through peaceful means; through dialogue, education, knowledge; and through humane ways.” — Dalai Lama As a kid, my strategy for dealing with conflict was simple: first cry, then run away. I would observe my big brother arguing with …

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